Samsung Pay
A simple and secure way to pay with your KFH cards
Samsung Pay – Fast. Simple. Secure.
Samsung Pay™ enables fast and secure contactless payments using your compatible Samsung Galaxy smartphone or smartwatch. Simply add your eligible KFH debit cards to Samsung Wallet and enjoy seamless payments at contactless POS terminals—locally and internationally.
You can use Samsung Pay wherever you see the contactless or Samsung Pay logos.


Samsung Pay uses advanced security features such as fingerprint or iris recognition (on supported devices), PIN authentication, and tokenisation to protect your card details. Your actual card number is never stored on your device or shared with merchants.
How do I add my KFH card to Samsung Pay?
Using Samsung Wallet on Your Phone
• Download Samsung Pay / Samsung Wallet from the Galaxy Store.
• Sign in using your Samsung Account and set up your Samsung Pay PIN.
• Tap Add Card, then scan your card or enter the details manually.
• Verify your card using the one-time password (OTP) sent via SMS or email.
• Your card is now ready to use.
Using Your Samsung Smartwatch
• Open the Galaxy Wearable app on your connected phone.
• Select Samsung Pay → Import cards or Add credit or debit card.
• Scan or enter your card details.
• Complete verification using the OTP.
• Your card will be available on your watch for payments.
Notes:
• You can add up to 10 cards to Samsung Pay.
• Some new physical cards may require a chip-and-PIN transaction before being added to a digital wallet.
• If registration fails, ensure your card is active and has sufficient balance, then try again.
How do I pay with Samsung Pay?
In Stores (Using Your Phone)
• Swipe up from the bottom of the screen or open Samsung Wallet.
• Select your card.
• Authenticate using fingerprint, iris scan, or PIN.
• Hold your device near the contactless terminal.
In Stores (Using Your Smartwatch)
• Press and hold the Back button to open Samsung Pay.
• Enter your watch PIN.
• Rotate the bezel (if applicable) and select your card.
• Tap your watch on the terminal.
In Apps and on Websites
• Select Samsung Pay at checkout where supported.
Connectivity
• An internet connection is not required for in-store payments.
• Internet access is required to register new cards.
What is Samsung Pay?
Samsung Pay is a secure digital wallet that allows you to make contactless payments using compatible Samsung Galaxy devices, both in stores and online.
How does Samsung Pay work?
Security Features of Samsung Pay
• Near Field Communication (NFC) for contactless payments.
• Tokenisation to replace your card number with a secure digital token.
• Samsung Knox for real-time, multi-layered security.
• Biometric or PIN authentication for secure access.
It offers security equivalent to using your physical KFH card, without exposing your banking details.
Which devices support Samsung Pay?
Most Samsung Galaxy smartphones and Galaxy or Wear OS smartwatches support Samsung Pay. Device compatibility may vary by region and model.
Which KFH cards can be used with Samsung Pay?
KFH debit cards can be added to Samsung Pay, subject to device and card network compatibility.
Where can I use Samsung Pay?
Where You Can Use Samsung Pay
• At all contactless POS terminals locally and internationally.
• On supported transport networks, such as Transport for London (TfL), when set as the default transit card.
• In apps and on websites that support Samsung Pay checkout.
Can I view my Samsung Pay transactions?
Yes. You can view your last 10 transactions directly in Samsung Pay. For full transaction details, please refer to your KFH card statement via Mobile or Internet Banking.
Supported countries
Is available in many countries, including Kuwait, the UK, the USA, South Korea, China, UAE, Australia, Singapore, Canada, France, Italy, Spain, Switzerland, and others, as the service continues to expand.
Can I register the same card on multiple devices?
Yes. You may add the same KFH card to multiple Samsung devices.
Do I need internet access to use Samsung Pay?
• Internet access is required to add or register a new card.
• Internet access is not required for in-store payments.
What should I do if my Samsung device is lost or stolen?
• Use Find My Mobile to remotely lock or wipe Samsung Pay: findmymobile.samsung.com
• Contact KFH immediately via the Fraud Hotline: +44 (0) 20 7487 6679.
• You may also block your card through KFH Mobile or Internet Banking.
What should I do if my KFH card is lost or stolen?
• Report the loss immediately to KFH to request a replacement.
• Remove the lost card from Samsung Pay.
• Add the new card once received.
How many cards can I add?
• You can register up to 10 payment cards in Samsung Pay.
Upgrading or replacing your device
• Before selling or giving away your device, ensure all data is erased.
You will need to re-add your cards to Samsung Pay on your new device.
Why isn’t Samsung Pay accepting my card?
Possible Reasons for Registration or Payment Issues
• The card is not yet activated.
• Insufficient balance.
• Temporary card or wallet restrictions.
If the issue persists, please contact KFH for assistance.
Is Samsung Pay secure?
Yes. Samsung Pay offers:
• Tokenisation (your real card number is never shared)
• Biometric authentication
• Samsung Knox multi-layer security
• Samsung Pay provides fraud protection equivalent to your physical KFH card.
Need More Help?
Contact Kuwait Finance House for assistance on +44 (0) 20 7487 6500.
